Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: Belgien, Dänemark, Estland, Finnland, Frankreich, Griechenland, Italien, Lettland, Litauen, Luxemburg, Niederlande, Österreich, Polen, Portugal, Schweden, Schweiz, Slowakei, Slowenien, Spanien, Tschechische Republik, Ungarn, Lichtenstein.

Goods can also be shipped to German islands, with the exception of: Föhr, Amrum, Pellworm, Gröde, Hooge, Süderoog, Helgoland

Dispatch shall not be made to the following foreign islands: Azoren, Madeira, Kanarische Inseln, Französisch-Guayana, Guadeloupe, Martinique, Mayotte, Réunion

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

Unsere Versandgebühren für Standard-Sendungen berechnen sich wie folgt:

Deutschland ab 4,90 EUR
Deutschland Inselzustellungen zzgl. 12,00 EUR

In case of deliveries to the German Islands, an island surcharge of 12.00 € is charged on the dispatch costs.

Deliveries to foreign countries:

Unsere Versandgebühren für Standard-Sendungen berechnen sich wie folgt:

Austria as of 12,90 EUR
EU-Countries as of 19,90 EUR
Non-EU-Countries as of 25,13 EUR

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 5 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Saturdays, Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

-  Prepayment via transfer
Payment via SEPA direct debit
Payment via SEPA corporate direct debit
Payment via PayPal
Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal


Further details on payment

 


As long as you make the prepayment , we will grant you 2 % early payment discount on the gross product value of the order.

The invoice amount is to be settled at the time of payment on invoice within 7 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

Our bank account:

IBAN: DE87 7115 2680 0030 1460 62
BIC: BYLADEM1WSB

In case of questions, please contact us at the contact details mentioned in the Legal Notice.